Closing Sales Now Underway at All American Signature Furniture and
Value City Furniture Locations
In November 2025, American Signature Inc. began a court-supervised
process to facilitate a sale. As a result of this process, American
Signature Inc. is winding down operations and closing all remaining
American Signature Furniture and Value City Furniture locations.
Closing sales will continue while inventory lasts.
Please see the Frequently Asked Questions below for the latest
updates.
Frequently Asked Questions
Are Value City Furniture and American Signature Furniture stores
still open?
-
As part of the outcome of our sale process, all VCF and ASF retail
stores will be permanently closing
-
Customers can visit our remaining
locations and take
advantage of store closing sales while inventory lasts
- All sales are final at all locations
I placed a deposit on a product. Will my order be fulfilled and
delivered as expected?
-
We are doing our best to fulfill customer orders for products that
are currently in stock
-
You can track your order status
here
-
If we are unable to fulfill an order that a customer placed a
deposit for, they may be able to file a claim. Additional
information on how to file a claim is available at
https://www.veritaglobal.net/americansignature
Should I continue to make payments on furniture that I previously
financed?
-
Yes, customers should continue to make their financing payments as
usual
Will extended warranties continue to be offered on new purchases?
-
Yes, we are continuing to offer warranties on new purchases at
this time
Can I use a Value City Furniture or American Signature Furniture
gift card?
-
No, we are no longer accepting gift cards at any of our locations
Can I return or exchange my recently purchased product?
- All sales are final. Returns and exchanges are not accepted
Can I get a refund on my deposit if my item is no longer available?
- We are not offering refunds at the time
-
If we are unable to fulfill an order that you placed a deposit
for, you may be able to file a claim. Additional information on
how to file a claim is available at
https://www.veritaglobal.net/americansignature
Where can I go for information about my order?
-
If you have any questions regarding a recent order, you can call
our Customer Care Crew at (888) 751-8552, and they will be happy
to answer your questions
Where can I go for more information about the chapter 11 process?
