Closing Sales Now Underway at All American Signature Furniture and Value City Furniture Locations
In November 2025, American Signature Inc. began a court-supervised process to facilitate a sale. As a result of this process, American Signature Inc. is winding down operations and closing all remaining American Signature Furniture and Value City Furniture locations. Closing sales will continue while inventory lasts.
Please see the Frequently Asked Questions below for the latest updates.
Frequently Asked Questions
Are Value City Furniture and American Signature Furniture stores still open?
- As part of the outcome of our sale process, all VCF and ASF retail stores will be permanently closing
- Customers can visit our remaining locations and take advantage of store closing sales while inventory lasts
- All sales are final at all locations
I placed a deposit on a product. Will my order be fulfilled and delivered as expected?
- We are doing our best to fulfill customer orders for products that are currently in stock
- You can track your order status here
- If we are unable to fulfill an order that a customer placed a deposit for, they may be able to file a claim. Additional information on how to file a claim is available at https://www.veritaglobal.net/americansignature
Should I continue to make payments on furniture that I previously financed?
- Yes, customers should continue to make their financing payments as usual
Will extended warranties continue to be offered on new purchases?
- Yes, we are continuing to offer warranties on new purchases at this time
Can I use a Value City Furniture or American Signature Furniture gift card?
- No, we are no longer accepting gift cards at any of our locations
Can I return or exchange my recently purchased product?
- All sales are final. Returns and exchanges are not accepted
Can I get a refund on my deposit if my item is no longer available?
- We are not offering refunds at the time
- If we are unable to fulfill an order that you placed a deposit for, you may be able to file a claim. Additional information on how to file a claim is available at https://www.veritaglobal.net/americansignature
Where can I go for information about my order?
- If you have any questions regarding a recent order, you can call our Customer Care Crew at (888) 751-8552, and they will be happy to answer your questions
Where can I go for more information about the chapter 11 process?
